Give with Confidence
As a member of the Fundraising Standards Board (FRSB), Alzheimer Scotland has made a public promise to adhere to best practice, honesty, transparency, clarity and accountability in all fundraising activity, enabling you to give with confidence.
We hope that our membership will build trust and confidence in charitable giving and, ultimately, encourage more people to provide vital support for people with dementia their carers and their families throughout Scotland.
Our Fundrasing Promise to You
- We are committed to high standards
- We are honest and open
- We are clear
- We are respectful
- We are fair and reasonable
- We are accountable
Complaints
Should you have any concerns about the way we fundraise, we have a robust complaints process. We encourage you to get in touch with your feedback. And, if you are unsatisfied with the way we handle your concerns, you can also contact the independent regulatory board, the FRSB.
To make a complaint, please call Glenda MacKenzie on 0131 243 1453 or email gmackenzie@alzscot.org
Freephone 0808 808 3000