Dementia Resource Centre volunteers

Alzheimer Scotland’s Dementia Resource Centres offer information and support for people with dementia, their families and carers at every stage of a dementia diagnosis and play a key part in making sure nobody faces dementia alone.

The role our administration volunteers play in our Dementia Resource Centres is crucial as they can often be the first face a person with dementia or their families will see when coming in to the centre. There are also additional roles as Handyperson or Welcome volunteer in our centres.

What does an administration volunteer do?

This role will provide administrative support alongside staff members in our local Dementia Resource Centres or locality bases and will include providing a warm welcome to people visiting the centre and making sure they feel comfortable as well as helping with a wide range of administrative activities. This role may change depending on what’s happening on the centre daily.

What skills are required for this role?
Everyone who works or volunteers in a Dementia Resource Centre has the same aim; to make sure the people visiting feel welcome, comfortable and in a safe environment, surrounded by people who are there to help. To volunteer in this environment, you should have excellent listening, communication and interpersonal skills, emotional resilience and the desire to make a difference. 

What does a volunteer Handyperson do?

Our volunteer Handypersons help us to keep our Dementia Resource Centres looking at their best and will help with basic DIY and gardening tasks such as maintaining and assembling furniture, fixtures and fittings and supporting the maintenance of the grounds of the centre.

What skills are required for this role?
Basic DIY and gardening skills would benefit this role as well as feeling confident conversing with staff, volunteers and the people who attend the centre on a regular basis.

What does a welcome volunteer do?

Welcome volunteers help us to ensure everyone who comes into our Dementia Resource Centre is greeted by a friendly face and made to feel welcome. This volunteer role includes providing a warm welcome, helping to orientate people to the surroundings, requesting that they sign in and out of the building, providing name badges and offering and serving refreshments where required. 

What skills are required for this role?
Welcome Volunteers should have a friendly and approachable manner, excellent communication skills and be flexible and adaptable as no two days in our Dementia Resource Centres are the same. 

As with all volunteering roles, there will be training where required and ongoing support from our Volunteer team. Full role descriptions will be available upon application.